Contact Translate24
Product questions, translation issues, billing support, and business inquiries.
Email us
support@translate24.appTell us what you need help with and include the email address associated with your account, if you have one.
Contact supportTranslation issues
Include the file type, target language, the error message, and the translation request ID from your workspace history. A screenshot can help explain a layout or image-text problem.
Billing questions
Include your account email and transaction reference. You can manage your subscription through Plan & billing in the workspace.
Before you contact us
The help center explains word credits, supported outputs, document previews, and downloads. See supported formats for file and image requirements.